Robotic process automation is the technology that allows anyone to configure computer software that makes it possible for a “robot” to emulate and integrate the actions of a human interaction in digital systems to execute a business process. Robots use the user interface to capture data and manipulate existing applications in the same way as humans. These robots perform interpretations, trigger responses, and communicate with other systems to operate on a wide range of repetitive tasks. And they do it considerably better, because software robots never sleep, they don’t make mistakes, and they are far less expensive than employees.
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